Explore Peru 360

Complaints Book

In accordance with the Peruvian Consumer Protection Code, this establishment has a Virtual Complaints Book at your disposal. We will reply within the legal term of 15 business days.

12/11/2026 18:03

1. Identification of the consumer

Full name (as in passport) Document Document number Address Phone Email Parent/guardian (if minor)

2. Identification of the contracted service

Service Amount claimed (US$) Service description

3. Details

Type Details of the claim Consumer request

I accept the Terms & Conditions and the Privacy Policy

Filing a claim does not prevent the use of other dispute resolution channels nor is it a prerequisite for filing a complaint with INDECOPI.

Complaints Book

1. Identification of the consumer

2. Identification of the contracted service

3. Details

Your claim has been registered with code